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Frequently Asked Questions

Frequently Asked Questions

Find clear answers and direct links for enrollment, academic programs, student records, payments, scholarships, and University support services.

Please Verify Time-Sensitive Information

Enrollment schedules, fees, scholarship deadlines, office hours, and processing times may change. Confirm current information through the official University website, Phone Directory, or responsible office.

Admissions and Enrollment

Registration, requirements, confirmation, and applicant concerns.

How do I enroll at Liceo de Cagayan University?

New students may begin through the University’s Online Registration Flow. Complete the required information, save a screenshot of the Temporary ID Number, and present the Temporary ID Number together with the required credentials to the Admissions Office.

Continuing students should coordinate directly with their department or college for academic evaluation and enrollment assistance.

What enrollment requirements should I prepare?

Requirements differ according to educational level and applicant status. The University publishes separate lists for Kindergarten, Grade School, Junior High School, Senior High School, college freshmen, transferees, graduate programs, Juris Doctor, and Medicine.

Prepare documents exactly as indicated by Admissions. Additional credentials may be requested during evaluation.

VIEW ENROLLMENT REQUIREMENTS
Can I begin enrollment if some requirements are incomplete?

You may be allowed to begin registration, but completion and approval of enrollment remain subject to submission of the required credentials.

Applicants with incomplete documents may be advised to secure and sign a waiver form from the Admissions Office. Confirm this directly with Admissions before proceeding.

CONTACT THE APPROPRIATE OFFICE
I completed my registration but have not received a confirmation email. What should I do?

Allow several working days for the department or Admissions team to review your registration, especially during peak enrollment periods.

  • Check Inbox, Spam, Junk, and Promotions folders.
  • Confirm that the email address and contact number used during registration are correct.
  • Avoid submitting duplicate registrations unless instructed.
  • If no update is received after several working days, contact your department or Admissions.
OPEN PHONE DIRECTORY
Is enrollment still open?

Enrollment dates and extensions vary by term, program, and educational level. Check the current University advisories or contact Admissions or your department instead of relying on an old announcement.

What is the enrollment process for foreign students?

Foreign student applicants should first coordinate with the Internationalization Office for advising and initial evaluation of foreign documents, then complete online enrollment and submit the required credentials to Admissions.

Additional immigration, academic, identity, and medical documents may be required.

VIEW FOREIGN STUDENT PROCESS

Academic Programs and Student Records

Programs, subjects, student accounts, and academic transactions.

What academic programs does Liceo de Cagayan University offer?

The University offers learning pathways in Basic Education, Higher Education, Postgraduate Studies, and the Expanded Tertiary Education Equivalency and Accreditation Program.

EXPLORE ACADEMIC PROGRAMS
Where can I view my enrolled subjects?

Your enrolled subjects and available student information may be viewed through your School Automate account. For discrepancies, contact your department or college immediately.

OPEN SCHOOL AUTOMATE
I cannot access my School Automate account. What should I do?

Verify the registered email, student information, and password. Use the password-recovery option when available.

  • Do not create several accounts for the same student.
  • Take a screenshot of the error message.
  • Prepare your Student ID or Temporary ID Number.
  • Contact your department, Admissions, or the MIS Office.
VIEW PHONE DIRECTORY
How do continuing students enroll?

Continuing students should contact their department or college for academic evaluation, subject advising, and enrollment processing. Complete any required clearance, evaluation, or payment instructions before finalizing enrollment.

VIEW DEPARTMENT CONTACTS
How do I correct, add, drop, or change an enrolled subject?

Contact your department or college as soon as possible. Subject changes are subject to academic evaluation, approval, applicable deadlines, and Registrar procedures.

Do not assume that a subject has been changed until the updated record appears in School Automate or is officially confirmed.

How can I request a Transcript of Records, certification, diploma, or authentication?

The University Registrar accepts online document requests. Submit the request form, provide a valid ID, wait for the assessment, pay the assessed fees, and follow the release instructions.

VIEW REGISTRAR PROCEDURE

Tuition, Payments, and Scholarships

Assessment, official payment channels, grants, and student assistance.

How much is the tuition fee?

Tuition and other school fees depend on the program, year level, number of enrolled units, laboratory requirements, and other applicable charges.

For an accurate assessment, contact the department or Finance Office. Avoid relying on unofficial social-media estimates.

CONTACT THE FINANCE OFFICE
Where can I find official payment channels and bank accounts?

Use only the bank accounts and payment centers officially published by the University. Confirm the account name and account number before sending payment.

  • Keep the original receipt or transaction confirmation.
  • Write the student’s complete name and contact number when instructed.
  • Submit the receipt only through the official channel provided by the responsible office.
VIEW FINANCE PAYMENT CENTER
Do you offer scholarships?

Yes. The University offers academic and non-academic scholarship opportunities, subject to eligibility requirements, screening, available slots, retention rules, and application schedules.

Because guidelines and deadlines may change, review the current scholarship page and coordinate with the responsible office.

VIEW SCHOLARSHIP INFORMATION
Are there non-academic scholarships or student assistance programs?

Non-academic opportunities may include student assistant programs, sports or varsity grants, and cultural groups, subject to their respective requirements.

VIEW STUDENT AFFAIRS SCHOLARSHIPS
What should I do if my payment is not yet reflected?

Allow reasonable processing time, especially during peak enrollment. Confirm that the payment was made to an official account and that the required proof of payment was submitted correctly.

  • Keep the transaction reference number and receipt.
  • Prepare the student’s full name, Student ID or Temporary ID Number, program, and payment date.
  • Contact Finance or the office that requested the payment.
VIEW OFFICE CONTACTS

Contacts and Student Support

Department contacts, official announcements, and assistance channels.

I tried calling my department but could not reach anyone. What should I do?

University offices may experience high call volumes during enrollment, examinations, and document-release periods. Try again during regular weekday office hours or use the email and mobile contact listed in the official Phone Directory.

  • State your complete name, Student ID or Temporary ID Number, program, and concern.
  • Send one clear message through an official channel.
  • Allow reasonable time for record verification before following up.
OPEN PHONE DIRECTORY
Where can I find a department’s contact number or email?

The University Phone Directory lists trunk lines, local numbers, mobile numbers, email addresses, campus assignments, and other available contact information.

VIEW UNIVERSITY DIRECTORY
Where should I send general student-service inquiries?

For general inquiries on student affairs and services, email inquiries@liceo.edu.ph.

Include your complete name, Student ID or Temporary ID Number, program, campus, contact number, and a concise description of your concern.

Where can I find official University announcements?

Check the official University website and verified social-media pages. Enrollment dates, schedule changes, advisories, and events should be confirmed through official channels.

What information should I prepare before contacting an office?

Prepare the following details so the office can assist you efficiently:

  • Complete name
  • Student ID Number or Temporary ID Number
  • Program, year level, and campus
  • Registered email address and contact number
  • Clear description of the concern
  • Relevant screenshot, receipt, reference number, or document

Still Need Assistance?

Contact the appropriate office and provide complete student information so your concern can be reviewed efficiently.



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